Delete Account

Permanently remove your CasaKeep account.

Deleting an account removes the CasaKeep profile and associated data from CasaKeep systems within 30 days.

Request deletion by email

What gets deleted

  1. Account profile information, including email, display name, and authentication record.
  2. Inventory data, including items, rooms, categories, values, and warranties.
  3. Photos uploaded in the app, including room scans, item photos, and receipts.
  4. Usage history, preferences, and settings.
Important: This action cannot be undone after deletion is processed. The data cannot be recovered.

Notes

  • De-identified aggregate analytics and pseudonymous product-usage events that cannot be linked to a CasaKeep account or person may be retained.
  • Backups are purged on a rolling 30-day cycle.
  • All deletion requests are queued for completion within 30 days.

Option 1 — Delete in the app

Open CasaKeep, go to Account Settings, choose Delete Account, and confirm.

Option 2 — Request deletion by email

If the app is no longer installed, send a deletion request to support@casakeep.app from the email address associated with the CasaKeep account.